Model of Legal Protection in E-commerce Transactions to Improve the Community Economy in Indonesia
Main Article Content
Rini Susanti Sari
Luky Ferdiles
Andi Muhammad Rusdi
Increasingly rapid technological advances, today's transactions can purchase goods easily from their own homes through e-commerce electronic commerce. The aim of this research is to provide protection to the community if they experience problems and to help consumers in cases where there is a loss in e-commerce transactions in order to support the government in improving the economy of the community in Indonesia. Based on Law no. 8 of 1999 concerning consumer protection which applies to e-commerce transactions carried out via the internet as a platform for upholding consumer protection, this research uses a normative juridical approach by examining literature and written law to connect consumer legal protection models with real world situations. Goods transactions occur online, public spaces that are vulnerable to legal problems prevent business actors from committing fraud in electronic transactions because of the many platforms available. Consumer protection laws will also protect consumers and prevent mistakes in doing business.
Ariyanto, Banu, Purwadi, Hari, & Latifah, Emmy. (2021). Tanggung Jawab Mutlak Penjual Akibat Produk Cacat Tersembunyi Dalam Transaksi Jual Beli Daring. Refleksi Hukum: Jurnal Ilmu Hukum, 6(1), 107–126. https://doi.org/10.24246/jrh.2021.v6.i1.p107-126
Barkatullah, Abdul Halim. (2019). Hukum Transaksi Elektronik di Indonesia: sebagai pedoman dalam menghadapi era digital Bisnis e-commerce di Indonesia. Nusamedia.
Damayanti, Ariningsih Nura, Pamungkas, Zanuar Bayu, & Lestari, Tri Indah. (2023). Perlindungan Hukum Terhadap Konsumen Pengguna Jasa Perbankan. Prosiding Seminar Nasional Hukum, Bisnis, Sains Dan Teknologi, 3(1), 487–496.
Fajrin, Muhammad. (2022). Perlindungan Hukum bagi Konsumen dalam Pemesanan Rumah pada PT. Ascarya Bangun Persada di Kota Bengkulu. UNS (Sebelas Maret University).
Fathurrachman, Fikri, & Setiawan, Dian Alan. (2022). Pertanggungjawaban Pidana Bagi Pelaku Affiliator terhadap Korban Trading Binary option Ditinjau dari UU Nomor 19 Tahun 2016 tentang Perubahan Atas UU Nomor 11 Tahun 2008 tentang Informasi dan Transaksi Elektronik. Bandung Conference Series: Law Studies, 2(2), 1011–1017.
Fista, Yanci Libria, Machmud, Aris, & Suartini, Suartini. (2023). Perlindungan Hukum Konsumen Dalam Transaksi E-commerce Ditinjau dari Perspektif Undang-Undang Perlindungan Konsumen. Binamulia Hukum, 12(1), 177–189.
Hanafi, Yayan. (2019). Penyelesaian Kontrak Perdagangan Melalui Internet: Perspektif Hukum Perjanjian. Celebes Cyber Crime Journal, 1(1), 38–49.
Harahap, Ade Rizqi Naulina, Idayanti, Soesi, & Rahayu, Kanti. (2022). Perlindungan hukum terhadap sistem pembayaran transaksi elektronik lintas batas negara. Penerbit NEM.
Hayati, Patma. (2018). Pemenuhan hak-hak konsumen jual beli online ditinjau dari Undang-undang nomor 8 tahun 1999 tentang perlindungan konsumen dan kompilasi hukum ekonomi syariah. IAIN Padangsidimpuan.
Jingga, Eric. (2023). Pelindungan Hak Ekonomi Pemilik Akun PSE Lingkup Privat Dari Pemblokiran Akibat Belum Terdaftar di Indonesia. COMSERVA: Jurnal Penelitian Dan Pengabdian Masyarakat, 3(03), 849–861. https://doi.org/10.59141/comserva.v3i03.872
Kamran, Muhammad, & Maskun, Maskun. (2021). Penipuan dalam jual beli online: Perspektif hukum telematika. Balobe Law Journal, 1(1), 41–56. 10.47268/balobe.v1i1.501
Maharani, Alfina, & Dzikra, Adnand Darya. (2021). Fungsi Perlindungan Konsumen Dan Peran Lembaga Perlindungan Konsumen Di Indonesia: Perlindungan, Konsumen Dan Pelaku Usaha (Literature Review). Jurnal Ekonomi Manajemen Sistem Informasi, 2(6), 659–666. https://doi.org/10.38035/jemsi.v2i6.607
Maileni, Dwi Afni. (2014). Tinjauan Yuridis Tanggungjawab Produk Terhadap Undang-Undang Nomor 8 Tahun 1999 Tentang Perlindungan Konsumen. Jurnal Dimensi, 3(3). https://doi.org/10.33373/dms.v3i3.93
Nottage, Luke. (2016). The Government’s Proposed Review of Australia’s Contract Law: An Interim Positive Response. In Codifying Contract Law (pp. 131–164). Routledge.
Ola, Clara Yunita Ina, Huda, Khoirul, & Putera, Andika Persada. (2017). Tanggung Jawab Pidana, Perdata Dan Administrasi Asisten Perawat Dalam Pelayanan Kesehatan Desa Swadaya. Legality: Jurnal Ilmiah Hukum, 25(2), 134–146.
Perez, Carlota. (2016). Capitalism, technology and a green global golden age: the role of history in helping to shape the future. Rethinking Capitalism: Economics and Policy for Sustainable and Inclusive Growth, 1, 191–217.
Rahayu, Sierfi, Warsono, Hardi, & Priyadi, Budi Puspo. (2019). Factors the Development of Region Promotion Activities Centre (PKWp) in Lebak District Banten Province. Jurnal Ilmiah Ilmu Administrasi Publik, 9(1), 111.
Rahman, Arif. (2018). Penyelesaian Sengketa Konsumen Melalui Badan Penyelesaian Sengketa Konsumen (BPSK) Kota Serang. Jurnal Ilmu Hukum, 2(1), 21–42.
Rayhan, Azhar, Apriani, Rani, & Avionita, Venni. (2023). Bentuk Perlindungan Hukum Bagi Konsumen Dalam Bertransaksi Menggunakan Platform E-Commerce Dengan Perspektif Hukum Perlindungan Konsumen. Nusantara: Jurnal Ilmu Pengetahuan Sosial, 10(11), 5214–5223. http://dx.doi.org/10.31604/jips.v10i11.2023.5214-5223
Saragih, Alexandra Exelsia, & Bagaskara, Muhammad Fadhil. (2023). Perlindungan Hukum Terhadap Konsumen Dalam Transaksi E-Commerce. Civilia: Jurnal Kajian Hukum Dan Pendidikan Kewarganegaraan, 2(1), 145–155. https://doi.org/10.572349/civilia.v2i2.414
Setyowati, Dewi, Putra, Candra Pratama, & Saputro, Ramdhan Dwi. (2018). Perlindungan Hukum Pada Tindak Pidana E-Commerce. Perspektif Hukum, 215–246.
Sinaga, Niru Anita, & Sulisrudatin, Nunuk. (2018). Pelaksanaan Perlindungan Konsumen di Indonesia. Jurnal Ilmiah Hukum Dirgantara, 5(2).
Subagiyo, Dwi Tatak, & Salviana, Fries Melia. (2016). Hukum Asuransi. PT. Revka Petra Media.
Ueasangkomsate, Pittawat. (2015). Adoption e-commerce for export market of small and medium enterprises in Thailand. Procedia-Social and Behavioral Sciences, 207, 111–120. https://doi.org/10.1016/j.sbspro.2015.10.158
Wainstein, Martin E., & Bumpus, Adam G. (2016). Business models as drivers of the low carbon power system transition: a multi-level perspective. Journal of Cleaner Production, 126, 572–585. https://doi.org/10.1016/j.jclepro.2016.02.095
Wibowo, Edwin Agung. (2014). Pemanfaatan Teknologi E-Commerce Dalam Proses Bisnis. EQUILIBIRIA: Jurnal Fakultas Ekonomi, 1(1). https://doi.org/10.33373/jeq.v1i1.222
Yoon, Hyun Shik, & Occena, Luis G. (2015). Influencing factors of trust in consumer-to-consumer electronic commerce with gender and age. International Journal of Information Management, 35(3), 352–363. https://doi.org/10.1016/j.ijinfomgt.2015.02.003
Zebua, Rony Sandra Yofa, Hendriyani, Chandra, Sukmadewi, Rani, Thaha, Abdurrahman Rahim, Tahir, Rusdin, Purbasari, Ratih, Novel, Nurillah Jamil Achmawati, Dewintari, Putri, Paramita, Catarina Cori Pradnya, & Hierdawati, Trie. (2023). BISNIS DIGITAL: Strategi Administrasi Bisnis Digital Untuk Menghadapi Masa Depan. PT. Sonpedia Publishing Indonesia.
